I think the big skill is:
a) erasing a hard drive that has a virus or personal information
b) rebuilding the operating system...
and that requires service packs and other CDs... Where did you get your CDs and service packs?
It would be helpful if I could watch some videos of you or your team erasing and refurbishing a computer. do you have a series of videos that shows the steps?
If you have a copy of the CDs, please let me know how much it would cost to have the set sent to me at
Steve McCrea
2314 Desota Drive
Fort Lauderdale FL
are you installing Vista or Windows 7 (*now that XP is expired)
I'll post her reply... do you have any suggestions?
While you are here, why not visit this video?
https://www.youtube.com/watch?v=jchfPyHbU0M